Your 24-hour Business Assistant
Astound your customers with unprecedented service!
TapTicket.Me puts your business one tap away.
Customers can instantly request service, place orders, report issues, or get the information they need - right from any location you choose - a hotel room, hire car, or equipment you sell/lease.
Faster service.
Fewer missed opportunities.
Better customer experiences.
No app required. No annoying downloads or installations.
Just Tap for Service.
Astound your customers with unprecedented service! Turn any location (hotel room, hire car, even a printer) into an intelligent service point. Customers simply tap their phone to request service, place orders, report issues or access information.
No customer app. Just tap for service.
A 24/7 Assistant for Your Customers
TapTicket.Me transforms ordinary objects into intelligent service points.
Stick them anywhere you want to provide your services:-
• A hotel bedside table.
• Inside a rental vehicle.
• A printer or photocopier.
• A vending machine.
• A reception desk.
• A gym machine.
When someone taps it, exactly the right thing happens.
It's that simple.
Keeps Your Business Running Perfectly
Every business using TapTicket.me can place TapTickets exactly where customers, visitors or staff may need assistance. With a simple tap of their phone, users can instantly access services, request support, report an issue or find important information - without downloading an app, logging in or searching for contact details.
Each TapTicket can be configured for its specific location or purpose. A hotel guest might request room service, a customer in a hardware store might ask for assistance, an office visitor might sign in, or an employee might report a printer fault or order replacement supplies.
Businesses are notified as soon as a request is submitted, allowing staff to respond quickly - even when the location is unattended or operating after hours. Users can be connected to the right department, shown instructions, directed to emergency contacts or provided with the information they need immediately.
TapTicket.Me also helps businesses identify problems before they become bigger issues. Customers and staff can report faulty equipment, cleaning concerns, maintenance problems, safety hazards, access difficulties or low supplies at the point where the issue occurs.
Instead of discovering problems later through complaints, missed calls or poor reviews, your team receives the information while there is still time to act.
Most importantly, TapTicket.Me makes service feel immediate and accessible. Wherever a TapTicket is placed, help, information and support are only one tap away.
Your TapTicket.Me Program
TapTicket.Me is designed to help your customers do business with you more easily.
01
Order your TapTicket pack and then sign up in seconds using our simple registration portal. Remember, you get three months free services upon activation of your first TapTicket.
02
When your TapTickets arrive, simply tap your new TapTicket to assign its menu and tasks. You can choose from a wide range of templates or create your own.
03
Each TapTicket has a self-adhesive backing, allowing you to place it on most suitable surfaces. TapTickets are waterproof too.
04
Now your customers can access your information and services with a simple tap.
A Performance Upgrade for Your Business
Customers and staff can instantly:
• Request assistance
• Order supplies
• Report faulty or damaged equipment
• Report water leaks or electrical issues
• Request cleaning
• Report safety hazards
• Access instructions and information
• Contact the right person or service team
Your business receives requests immediately, helping you respond faster, reduce delays and deliver a more professional service experience.
Setting up each TapTicket is simple.
Customers can let you know the moment an equipment issue arises, potentially saving money over delayed repairs or worse. Best of all, your customers are funneled back to you - always.
Give your customers immediate access to User Guides to cut down unnecessary maintenance calls.
Unmanned businesses present unique challenges.
TapTicket helps bridge the gap between customers and staff when a business is unattended or operating after hours by providing:
• Instant access to assistance
• Direct contact with the right person
• Emergency information and escalation
• Visitor and delivery instructions
• Fault and maintenance reporting
• Building access and Wi-Fi information
• Clear guidance when no staff are present
All through a simple tap of a phone - with no app for the customer to download.
Protecting Your Business 24/7
TapTicket.me is ideal for:
• Hotels and serviced accommodation
• Serviced offices and coworking spaces
• Car rental companies and vehicle fleets
• Retail stores and showrooms
• Restaurants, cafés and entertainment venues
• Property, facilities and strata management
• Healthcare, aged care and community facilities
• Warehouses, worksites and industrial environments
• Schools, universities and public facilities
• Any business that operates unattended or after hours
Whether your business is fully staffed, partially attended or completely unmanned, TapTicket.me provides customers, visitors and staff with a direct line to your business.
With one simple tap, they can request assistance, report a problem, access information or contact the right person - without downloading an app or searching online for contact details.
TapTicket.me keeps your business accessible, responsive and connected, even when no one is physically there.
TapTicket.Me FAQ
Here you will find answers to the most common questions about TapTicket.Me.
TapTicket.me turns any table, room, vehicle, machine or location into an instant service point. Customers simply tap the TapTicket with their phone to access the services, information or assistance you have configured.
No. Customers do not need an app, account or login. They simply tap the TapTicket with a compatible smartphone and the service menu opens in their browser.
TapTickets can be configured for almost anything, including requesting assistance, ordering supplies, reporting faults, accessing information, contacting staff, joining a queue, booking services or getting emergency guidance.
Yes. Each TapTicket links to a permanent online service point. You can update its menu, contact details, instructions and actions from your dashboard without replacing or reprogramming the physical TapTicket.
Yes. TapTicket is ideal for unmanned receptions, after-hours businesses, serviced offices, rental vehicles, equipment rooms and other locations where staff may not always be present. It gives visitors immediate access to the right help or information.
Once your TapTickets arrive, sign in to your account, activate each one and choose how it will be used. Add your menu options, contact details and instructions, then place the TapTicket where customers or staff can easily tap it.
Ready to modernise your business?
In the next MINUTE you can start making life easier for you and your customers.
$79 pack - 10 TapTickets
$9/month after 3 months
Perfect for small businesses or single locations.
Includes
$149 pack - 25 TapTickets
$19/month after 3 months
Ideal for growing businesses with multiple customer touchpoints.
Includes
$249 pack - 75 TapTickets
$49/month after 3 months
Designed for larger businesses, venues and multi-site operations.
Includes
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